Home / Shipping Policy

Shipping Policy

At Wholesale-Adult-Toys.net, we are committed to delivering your orders in a timely and efficient manner. We understand the importance of receiving your products safely, securely, and when you need them. This Shipping Policy outlines the shipping methods, costs, and delivery times so that you can choose the option that best suits your needs.

Shipping Methods

We offer a variety of shipping methods to cater to the diverse needs of our customers:

  1. Air Express Shipping:  Ideal for urgent orders or customers needing regular stock replenishment. We use carriers like UPS and DHL. Orders are dispatched within 1-3 business days (excluding weekends and national holidays). Delivery takes approximately 5-9 days, depending on the destination. Typically, it takes about 5-7 days to arrive in the USA.

  2. Standard Sea Shipping: Best for larger orders over $3,000, offering significant cost savings. This port-to-port service usually takes 30-35 days to your seaport, where you will handle customs clearance and local delivery.

  3. Door-to-Door Sea Shipping: Combines the cost-effectiveness of sea shipping with the convenience of direct delivery to your door. Available in the USA, Canada, UK, EU, and Australia, with a total delivery time of 28-35 days, including local delivery by FedEx, UPS or a similar service. We recommend this service for orders over $2,000, as smaller orders won't save much cost compared to air shipping, but the shipping time is significantly longer.

Minimum Order Policy

Our standard minimum order amount is $200. This policy is not just because we operate as a wholesale business rather than retail, but also to help our customers save on shipping costs.
 

Since we ship orders from Hong Kong to customers worldwide using UPS or DHL, it's important to note that shipping costs are significantly impacted by the weight of the shipment. The cost per kilogram decreases as the weight increases. Shipments weighing between 1-5 kg incur the highest per kilogram shipping rates, which can greatly reduce your profit margins.
 

By setting a minimum order amount of $200, the average order weight typically exceeds 5 kg, ensuring a more reasonable shipping cost per kilogram. This aligns with our value of "We Boost Your Profits," as we aim to help you save on various costs, including shipping.
 

However, if you need to place a smaller test order or urgently require a small quantity for restocking and do not mind the higher per kilogram shipping cost, please contact us. We will assist you with special arrangements.

Shipping Costs

Shipping costs vary depending on the order size, weight, destination, and shipping method chosen. These costs will be calculated and presented during the checkout process. Please note, for sea shipping options, additional charges such as customs clearance and local delivery costs may apply.

Packaging

We use discreet packaging for all orders to ensure your privacy. Our packaging is designed to protect your products during transit while being environmentally conscious.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number and tracking information via email. You can also track your order through your account dashboard on our website. Click Here To Explore How To Track Your Orders.

Delivery Time

Delivery times are estimates based on the shipping method selected:

  • Air Express Shipping: Approximately 5-9 days
  • Standard Sea Shipping: Approximately 30-35 days
  • Door-to-Door Sea Shipping: Approximately 28-35 days
     

Please note, these times do not include weekends, national holidays, or potential delays due to customs clearance.

Customs and Duties

Customers are responsible for any import duties, taxes, or customs fees imposed by their country. We recommend consulting with your local customs office for more information on potential charges.

Changes to Shipping Address

If you need to change your shipping address after your order has been placed, please contact us as soon as possible. Note that changes may not be feasible once the order has been processed for shipping.

Contact Us

For any questions or concerns regarding your order's shipping, please contact our customer service team. We are here to assist you and ensure your satisfaction with our services.

At wholesale-adult-toys.net, we strive to provide flexible and efficient shipping options to meet the diverse needs of our customers. We are continuously working to improve our shipping services and appreciate your trust in us to deliver your products safely and on time.

wholesale-adult-toys.net reserves the right to update or modify this Shipping Policy at any time without prior notice.